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Terms & Conditions

Please read these terms carefully before using our services

Last Updated: November 3, 2026

Disclaimer – Financial, Freelance, and Educational Training

All courses, training materials, videos, documents, and educational content provided on this platform are offered strictly for educational and informational purposes only. Nothing contained within any course, including but not limited to training related to finance, cryptocurrencies, investing, trading, business, freelance activities, or any other professional field, should be interpreted as financial, legal, tax, professional, or investment advice.

Financial activities, investments, trading, freelance activities, or any commercial initiatives involve risks, including the potential loss of money. The platform, its owners, instructors, partners, and affiliates make no guarantees regarding financial results, income, professional success, employment opportunities, or investment performance.

Regarding freelance-related training, users acknowledge that they are responsible for ensuring that their activities comply with the laws, regulations, and tax obligations applicable in their respective country or jurisdiction. The platform shall not be held responsible for any illegal or non-compliant use of the knowledge acquired.

By using this platform and accessing the training content, users agree that they are solely responsible for their decisions, actions, and results. The platform shall not be held liable for any direct or indirect loss, damage, or consequence resulting from the use of the educational materials provided.

Users are encouraged to consult licensed financial advisors, legal professionals, or qualified experts before making any financial, professional, or business decisions.

1.

Acceptance of Terms

By accessing or using the EDUCONECX website, platform, or content, you agree to be bound by these Terms & Conditions. If you do not agree, you must discontinue use of the services.

2.

Description of Services

EDUCONECX is an online school. Depending on your plan, the services include: the English Academy (English from Level A0: short video lessons, activities and a score; a lesson is valid at 70 out of 100), English Practice, the Institute (online business, Python, AI), preparation for call center and customer service work, Coach Olivia (an AI speaking coach in the Practice Room), the Library, Social Practice (speaking practice with other learners) and PORTAL 101.

PORTAL 101: we organise paid live quizzes on our social media accounts, where players can win $50, $100, up to $1,000. One account per person, no cheating tools, be respectful; the host's decisions are final.

Lesson explanations are offered in English, French and Spanish. EDUCONECX does not issue diplomas or accredited certifications, and does not issue internationally recognized certificates.

Certificate of participation: on request, EDUCONECX may issue a certificate of participation for a course. The website does not issue certificates automatically. To ask for one, send an email to contact@educonecx.com; we will reply with the conditions and the steps to follow. A certificate of participation only states that you took part in the course: it is not a diploma, it is not accredited, and it does not by itself qualify you for a job.

3.

User Eligibility and Account Registration

You must be at least 13 years old to use the platform. Users under 18 must have parental consent. Social Practice is open only to users aged 18 or over.

By creating an account, you agree to:

  • Provide accurate registration information
  • Maintain the confidentiality of your login credentials
  • Be responsible for all activities under your account
  • Notify us immediately of unauthorized use
4.

Acceptable Use

You may use the services only for lawful purposes. You must not:

  • Violate applicable local, national, or international laws
  • Harass or harm other users
  • Upload malicious code or interfere with platform operations
  • Access, attempt to access, or distribute unauthorized content
  • Impersonate any person or entity

Social Practice community rules. In Social Practice you must:

  • Be 18 or over and accept the community rules before your first session
  • Be respectful: no insults, harassment, sexual content, hate or threats
  • Use your voice for the practice only; do not share personal contact details or ask others for theirs
  • Respect the daily practice limit

You can report or block anyone at any time. EDUCONECX may review reports and suspend or close accounts that break these rules.

5.

Payment Terms and Subscriptions

  • Payments are made by card through Stripe; EDUCONECX never stores your card number
  • Plans are monthly: Academy $8, Academy + Institute $12, Premium $22 (prices shown on the Plans page at the time of purchase)
  • Plans renew automatically every month until you cancel from the Plans page; you keep access until the end of the month you paid
  • The $12 and $22 plans include 15 minutes a month with Coach Olivia; unused minutes do not carry over to the next month; extra minutes can be bought separately
  • No partial refunds are provided for unused time or unused minutes
  • Applicable taxes may apply depending on your location
6.

Refund Policy

Refunds are governed by the separate EDUCONECX Refund Policy.

Key points:

  • All payments are final: once a payment is made, it is not refunded
  • This includes monthly plans and extra Coach Olivia minutes
  • You can cancel at any time to stop the next payment
7.

Intellectual Property Rights

All content on EDUCONECX is protected by copyright, trademark, and other intellectual property laws. This includes:

  • Video lessons and educational materials
  • Digital files, learning tools, and platform features
  • Logos, branding, and website design

You may not copy, redistribute, or create derivative works from any content without permission.

8.

Coach Olivia and AI Features

Coach Olivia is an AI speaking coach. She helps you practise English; she can make mistakes. AI features provide general educational support only and are not intended for:

  • Legal, medical, financial, or professional advice
  • Emergency assistance
  • Real-time, high-risk, or time-sensitive decision-making

Users are responsible for verifying important information.

9.

User-Generated Content

By submitting content (comments, assignments, uploads), you grant EDUCONECX a license to store, display, and process your content for educational and operational purposes. You retain ownership of your original content.

10.

Privacy and Data Protection

Your use of the platform is subject to the Privacy Policy, which explains how we collect, use, and protect your personal information. By using the services, you consent to the data practices described in the Privacy Policy.

11.

Disclaimer of Warranties

The services are provided "as is" and "as available." EDUCONECX makes no warranties regarding:

  • Accuracy or completeness of content
  • Uninterrupted or error-free service
  • Fitness for a particular purpose
  • Availability or reliability of third-party integrations
12.

Limitation of Liability

To the maximum extent permitted by law, EDUCONECX shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of data, profits, or opportunities
  • Any damages exceeding the amount paid in the last 12 months
13.

Indemnification

You agree to indemnify and hold harmless EDUCONECX from claims arising from:

  • Your use of the services
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Your content or activities on the platform
14.

International Use and Compliance

Users are responsible for complying with local laws regarding online learning, digital content, data use, and payment regulations.

15.

Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Florida, USA, without regard to conflict-of-law principles. Any disputes shall be resolved in the appropriate state or federal courts located in Miami-Dade County, Florida.

16.

Modifications to Terms

EDUCONECX reserves the right to update these Terms at any time. Changes take effect upon posting. Continued use of the platform after updates constitutes acceptance of the revised Terms.

17.

Termination

You may terminate your account at any time through account settings.

EDUCONECX may suspend or terminate accounts for:

  • Violation of these Terms
  • Fraudulent or abusive behavior
  • Legal or regulatory requirements

Upon termination, access to the services will end immediately.

18.

Entire Agreement

These Terms constitute the complete agreement between you and EDUCONECX regarding the use of the services.

19.

Severability

If any provision is deemed invalid or unenforceable, the remaining provisions remain in effect.


By using EDUCONECX, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.

If you have any questions about these Terms, please contact us at contact@educonecx.com.